FAQs

• Who the heck are you?
Glad you asked! We're a TV replacement parts supplier located in majestic, mild (we wish!) Burnsville, MN. We have a growing inventory of over 60,000 TV parts 100000 Computer Laptop parts and 5000 Servo System parts. Our specialty, besides rooting for the Twins and Vikings, are TV boards and DLP lamps and chips. We also sell refurbished TVs, universal TV stands, TV remotes, front projector lamps, and various other electronics accessories. Most importantly, we pride ourselves as having the lowest prices online, as well as, the best customer service in the industry!

• Where are you located?
Hong Kong and Shenzhen China. We try to incorporate our honest, Midwestern values in every facet of our business.

• What kind of inventory do you have?
The majority of our inventory is TV replacement parts, but we also carry refurbished TVs, universal TV stands, TV remotes, and various other electronics accessories. You can search our entire inventory by product type or keyword, such as "LCD" or "backlight inverter" or "Sony.” If you're looking for a replacement TV part, we suggest starting your search by its part number.

• Where do you get your parts?
The majority of our parts are reclaimed from new TVs damaged during freight shipping. We also source and manufacture certain TV parts to meet demand.

• Are your parts new or used?
Neither? Our parts are "reclaimed" or "harvested." Technically, we can't say they're "new" because they don't have an OEM number and we didn't purchase them from the manufacturer. But, they're not "used" because we reclaimed them from new TVs damaged during shipping. We do, however, source various "new" TV parts direct from manufacturers.

• Do you inspect your parts?
From reclaiming to shipping, all of our parts go through a three-point inspection. Our defective part return rate is around 3% (not too shabby for our industry) and dropping.

• Do you sell replacement TV screens or panels?
Sorry! We don't carry any replacement TV panels or screens. Replacement TV panels and screens are usually quite expensive for customers and tough to stock for us. However, if you'd like to continue searching for a panel, the two most important pieces of information to have are your TV model number (found on the back of your TV) and your TV panel number (found on the inside of your TV on the back of the panel). Unfortunately, you should expect to spend about 80% of the cost of your TV on a replacement panel. We hope this information is helpful!